Macie Publishing FAQs

Here are the answers to our customers’ most commonly asked questions.

If you wish to speak with a customer service representative, we would enjoy hearing from you. You may contact us at (888) 697-1333 or our new site has a Chat button which may be used during business hours for instant information.

What is a Student Recorder Package?

A Student Recorder Package includes the printed and/or digital version of the Be A Recorder Star Method Book One, Kingsley Recorder, carrying case, adhesive coin to ensure right thumb position and cleaning rod. Our safety neck strap may be added for the additional cost of $1.25 ($2.00 for the glow-in-the-dark strap). There are a variety of student recorder packages available. Pricing is based upon the type of package you choose and the number of packages your order.

Package pricing provides an affordable way for each student to have his or her own printed method book and/or digital access code and recorder. Pricing depends upon the type and quantity of packages ordered. When ordering at least 30 packages, you will receive discounts on the Teacher’s Materials. Our new Deluxe Online Package is a great value at $9.95. The Deluxe package includes a digital access code, a printed copy of Be A Recorder Star Book One by Ed Sueta, Kingsley Recorder, carrying case, adhesive coin to ensure right thumb position and cleaning rod. Our safety neck strap may be added for the additional cost of $1.25 ($2.00 for the glow-in-the-dark strap).

You are welcome to place your order in the way you find most convenient. Orders may be placed by phone, online, email, fax or mail. Macie Publishing Company does not require purchase order numbers or prepayment. However, if your school or school district requires a purchase order number, we ask that you provide one with your order.

Orders can be placed by phone, fax, email, mail, or via the website.

At Macie Publishing Company, we pride ourselves on the quickest service in the music industry. Orders are shipped within 48 hours (2 business days). Orders are generally delivered within 1-6 business days from the date of shipment depending upon your geographical location. If you would like to learn the target delivery time for your state, please contact us or reference our transit map.

  • Orders up to $100: $12.00
  • $100.01–$150.00: 12%
  • $150.01–$300.00: 10%
  • $300.01–$500.00: 9%
  • $500.01+: 8%
    Customers in Hawaii, Alaska, and outside the U.S. should call or email for shipping options and personalized quotes.

Contact Macie Publishing to determine whether they are authorized to collect sales tax in your state.

Macie Publishing Company does not require prepayment. Orders typically receive 30 day billing. Orders may be paid by school check, district check, personal check or credit card. Macie is also set up to receive ACH payments. We do not accept individual student orders or parent checks.

Yes, Macie Publishing offers a Book Two Curriculum with a Student Method Book and Play-Along Accompaniments. Options include transposed (soprano fingering) and nontransposed (traditional alto fingering) versions of Be A Recorder Star Alto Method.

Macie Publishing Company serves all states, Canada and Mexico and is happy to make special arrangements for other international shipments. We pride ourselves on our quick, efficient service. Orders are shipped within 24-48 hours and target transit times from the date of shipment (which do not include weekend days and holidays) are as follows:

Alabama (2), Alaska (check with us), Arizona (4), Arkansas (2-3), California (4-5), Colorado (3-4), Connecticut (1-2), Delaware (1), Florida (2), Georgia (2-3), Hawaii (check with us), Idaho (4-5), Illinois (2), Indiana (2), Iowa (3), Kansas (3), Kentucky (2), Louisiana (3), Maine (2), Maryland (1), Massachusetts (1-2), Michigan (2), Minnesota (3), Mississippi (2-3), Missouri (2-3), Montana (3-4), Nebraska (3-4), Nevada (4-5), New Hampshire (2), New Jersey (1), New Mexico (3-4), New York (1-2), North Carolina (2), North Dakota (3-4), Ohio (2), Oklahoma (3), Oregon (4-5), Pennsylvania (1-2), Rhode Island (1-2), South Carolina (2-3), South Dakota (3-4), Tennessee (2), Texas (3-4), Utah (4), Vermont (2), Virginia (1-2), Washington (5), West Virginia (2), Wisconsin (3), Wyoming (4)

Most orders are shipped by FedEx Ground which has an excellent track record for meeting their transit times. Nevertheless, it is always good to allow an extra day or two for inclement weather or other unforeseen circumstances. If you are in a hurry, please let us know and we will make every effort to ship your order within 24 hours. We can also provide quotes for expedited air shipments. Please let us know your needs and we will accommodate you in any way we can.